Reserve announced a media partnership this week with Mass Foodies. The collaboration aims to reveal inner workings of the guest experience at key Massachusetts restaurants through a variety of profiles with industry insiders.
Both Reserve and Mass Foodies believe deeply that technology should facilitate hospitality and not stand in the way of a restaurant’s relationship with its guests.
Reserve was founded in New York City in 2014 and has since launched in 21 major cities, totaling more than $25 million in funds. We boast restaurant technology “with a brain,” designed to get more diners into the same number of seats, in order to bolster the restaurant renaissance afoot in gateways cities like Worcester. With the capacity to help managers better understand table turns and the capability to ensure that table wait times are accurately quoted, complex statistics are effectively transformed into actionable insights.
John Kessen, owner/partner of Hungry Mother Restaurant Group out of Boston reports, “Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees.”
The Mass Foodies and Reserve collaboration will begin with a spotlight on deadhorse hill’s pre-shift rituals as the staff prepares for a busy Saturday night service. The deadhorse hill team was recently invited to cook at the James Beard House in New York City. They will be opening a new Korean concept called simjang in winter of 2018.